Practical software for people who run businesses
Gridstead builds small, sharp tools for businesses. Not platforms, not suites. One job at a time, done properly.
The product
Booking a gas safety check should not take four phone calls. Doorstep does the arranging by message, between a letting agency, its contractors and its tenants, and keeps a record of every bit of it.
Live with agencies now
The job goes out to the trade. He offers times. The tenant taps one. Everybody is reminded the evening before, and the whole exchange is on the record if anybody ever asks.
Replace with a real screenshot once the demo account has data in it.
How we work
Doorstep runs a real agency's inspections every week. Faults get found by somebody doing the job, not by a support ticket.
No tiers, no ticket numbers. If something is wrong you tell the one person who can change it, and it is usually changed that day.
Encrypted, held in the EU, covered by a processing agreement, registered with the ICO. Never sold, never used to train anything.
What we are building next
We would rather have one thing working properly than five things half finished. Here is what exists and what is coming, so you can see where this is going.
Arranging property visits for letting agents. In daily use.
Branch separation for organisation and clarity, once a portfolio is past what anyone can hold in one list. Trades still work across every branch they cover.
The other half of the problem. Talking to tradespeople now about what actually wastes their time.
Who we are
I build software for businesses from Gloucestershire. Doorstep started because somebody close to me spent her working week on the phone arranging visits that should have arranged themselves. It is now used every day by the agency she works for.
If you run a lettings office and recognise the problem, I would rather show you the thing working for fifteen minutes than send you a brochure.
Doorstep has been a fantastic addition to our property management team. It has saved us a huge amount of time and significantly reduced the number of phone calls and emails needed to arrange contractor visits. Our contractors love it too — they have told us how much easier it makes their day to day work.
Contact
No slides. I will open the system and show you a job going out, being offered times, and being confirmed.